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Shipping & Returns

Shipping

As usual, We will ship your orders the next working day. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international area & destinations. 

Our website is fully integrated with couriers to calculate international shipping cost in real time.When you place an order, we will provide shipping rate and delivery date for you based on the shipping option you choose. Shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full metric unit. Currently, we selected EMS Post, FedEx, DHL for International shipping. All orders sent through the delivery networks have tracking capabilities, allowing you to view where your item is during the delivery process.

As usual, No customs or import duties are charged during the order reaches its destination country. 

Refused Shipments

If you refuse a shipment from China Sport Shop, you are responsible for the original shipping charges, any Fees that are incurred on the package, and the cost of returning the package to China Sport Shop. This amount will be deducted from your merchandise refund.

Our Returns Policy
 

There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return. The benefits given by our Returns Policy are in addition to other rights and remedies you may have as a consumer under the Chinese Consumer Law (CCL).

If you wish to return any item(s) you have purchased, you can return the item(s) via post to our online store. Return postage costs will be at your expense, unless the item(s) returned is faulty or not as ordered. In this instance, postage will be incurred by us. Please contact us to organise pre-paid postage. 

We encourage you to return your parcel via registered or traceable postal services as all returned parcels remain the responsibility of the purchaser until received by us.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Shipping charges are not included in the refunded price.

Discounted Items - FINAL SALE items

FINAL SALE

Merchandise marked as final sale is sold "as is”. Final Sale items sold are non-returnable, neither exchangeable nor refundable. Please consider your purchase carefully.

Last updated on: Step, 18, 2017.

Should we update, amend or make any changes, those changes will be posted here.